Quality Assurance

At The Charisma Creation, we pride ourselves on being a professionally managed apparel supply company with the mission of becoming a leading exporter of high-quality garments from Bangladesh to customers worldwide.

Our commitment to quality is reflected in our policies, which ensure:

• Customer satisfaction through excellence in all aspects of our operations.
• Premium quality products, tailored to meet the specific requirements of buyers.
• Seamless communication and timely delivery of products.
• Annual supplier evaluations to maintain high standards.
• A safe and hygienic work environment for all workers.
• Continuous improvement of our Quality Management System (QMS) each year.

Quality Objectives

• Deliver materials that meet buyer requirements for fabrics and accessories.
• Increase export volume year over year..
• Ensure every supplier achieves at least 90% satisfaction during the yearly re-evaluation process.
• Enhance customer satisfaction through improved services and product quality.
• Enhance customer satisfaction through improved services and product quality.
• Reduce machine breakdowns and optimize maintenance schedules
• Ensure timely delivery by adhering to production targets.
• Invest in employee development by providing timely and relevant training to boost competency levels.